Terms and Conditions

This page sets out our  Terms and Conditions, and our shopping facility asks you to confirm that you have read and accepted them before submitting your orders.

These Terms and Conditions may be altered at any time and without notice. The conditions displayed on our website at the time of placing your order will apply to your order.

Order Confirmation

Once your order has been placed with us you will receive an email confirming your order.

It is important you get your order, email and delivery details correct. If you have any problems or do not receive the email order confirmation, please contact us as soon as possible.

Order Processing

Most orders will be processed and dispatched within 48 hours, after payment has been received and cleared by our bank.

Delivery

All orders are sent through New Zealand Post using their standard mail service.

General

For online orders a contract is formed between the Buyer and the Seller. The Seller notifies the Buyer by e-mail that their order has been accepted. The Buyer’s order will not be accepted until the Seller receives confirmation that the Buyer’s payment has been cleared.

The Buyer must ensure that all information (particularly the Delivery address and Contact details) supplied by the Buyer is correct before proceeding to payment. We cannot accept responsibility for delivery problems and may not be able to provide the Buyer with a refund if inaccurate or incomplete information is given.

Every care has been taken to describe and portray items accurately using current technology, however slight variations in actual goods may occur. Product colours shown on the website may differ from the actual colour of the products themselves.

The Buyer agrees not to offer ordered Goods for resale and the Buyer shall indemnify the Seller in full for all losses, damages, costs and expenses which the Seller may suffer or incur if the Buyer breaches this term.

Back Orders

If your item is not in stock, we will back order for you and notify you by email that the item(s) ordered is on back order. You will have the option to cancel your order if you would rather not wait.

Price and Payment

The prices of the items set out in the individual product pages on our website are quoted in New Zealand dollars.

We accept payments by cheque and direct credit into our bank account. When you have placed your order we will contact you by email to confirm your order and payment options. Products will not be dispatched until the payment appears in our bank account, with your name for reference, or your cheque has been cleared.

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